Mattress buyer's guide

Forget vague firmness labels. Pick the mattress by how you sleep and the feel you like, then choose the springs for your body weight.

Soft latex gives you a plush surface. Medium latex feels balanced and responsive.

Here’s the short version:

• Cloud (soft latex): medium springs under 80kg; firm springs from 80kg
• Aurora (medium latex): medium springs under 100kg; firm springs from 100kg
• Cooper: firm springs only
• Soft springs: request-only for children or people under 50kg because they are too soft for most adults

Sleep position then helps choose the mattress: side sleepers who like it soft usually prefer the Cloud, back sleepers the Aurora, and stomach sleepers who like it really firm the Cooper. Every mattress also has a flippable spring unit for two at-home firmness settings, plus 2 free firmness swaps during the 7-month trial.

A mattress is its materials. The cover, the brand name, the marketing - none of that matters when the lights go off. What matters is the support system and the comfort layer.

Support system. This is either springs or foam. We use honeycomb pocket springs - individually wrapped coils arranged to fit 30% more springs than a standard straight-row layout. Each spring moves independently, so your body contours without the whole bed caving in. The alternative is solid foam, which compresses over time and tends to trap heat.

Comfort layer. This sits on top of the springs and is what you actually feel. We use natural Dunlop latex - 5cm in both the Aurora and Cloud. Latex is responsive, breathable, and lasts 3-4x longer than foam. Memory foam moulds slowly around you and holds you in place, which sounds appealing but makes it harder to move at night and traps body heat.

What to be cautious of. Mattresses built entirely from stacked foam (most bed-in-a-box brands) rely on foam density for support rather than a proper spring system. They tend to sleep hot, develop body impressions within a few years, and can't be adjusted once you've bought them. If you're looking at a foam mattress, check how thick the foam layers are. More foam means more heat retention.

For a deeper dive on materials, read our materials and construction guide.

Once you've picked the mattress and springs, you only need to answer three questions:

1. Which feel do you want? This is the main difference between our three mattresses. The Cloud is soft and supportive, with soft latex over 2 micro spring layers. The Aurora is balanced, with medium latex over the same 2 micro spring layers. The Cooper is very firm, with a foam layer instead of micro springs. Not sure? Our sleep style guide helps you narrow down based on how you sleep.

2. What size do you need? We make all standard Australian sizes: single, king single, double, queen, and king. Queen is the most popular size in Australia. If you're a couple debating between queen and king, the king gives you an extra 30cm of width. Check our size guide for exact dimensions.

3. What's underneath? Your bed base matters more than most people realise. Flexible slats are the most common cause of mattress problems - they sag under your weight and create dips that get blamed on the mattress. If your slats bend when you press them, that's likely your issue. We sell a solid pine bed base with rigid slats, but our mattresses also work on any flat, firm surface, including adjustable bases.

A new mattress doesn't always feel perfect on night one. Your body has adapted to your old mattress - even if it was terrible - and it takes time to adjust. Most of our customers settle in within two to four weeks.

If it feels too firm in the first few days, that's normal. Give it at least two weeks before adjusting. If it still feels wrong after that, check your adjustment options. Need it firmer? Flip the spring unit so the white-mesh side faces up – it takes a few minutes, and you don't need any tools.

Still not right? You get 2 free firmness swaps during your trial period. We come to you, assess how you're sleeping, and swap out springs or latex layers if needed. About 82% of customers stay at their original recommendation. The other 18% use one or both swaps to fine-tune - that's exactly what they're for.

Most brands offer 100 nights. We offer a 7-month trial. Here's why.

Your body changes with the seasons. Your sleeping habits shift. Stress, weight changes, and injuries - all of these affect how a mattress feels over time. 100 nights isn't always enough to know if a mattress truly works for you. Seven months covers enough variation in your life to give you real confidence.

During the trial, you also get a 10-year warranty and free adjustments. If something genuinely doesn't work, we take the mattress back. But our return rate is low because the fitting process catches most issues before delivery, and the modular design lets us fix problems without replacing the whole mattress.

If you're in Sydney, come to our Gladesville workshop at Unit 3, 14 Tennyson Road. You can walk through the factory, see the materials, and try the Aurora and Cloud with different surface feels and support setups. Karl or the team will match your body weight to the right springs - no sales pressure, no rush.

Prefer to browse alone? Our Willoughby staffless showroom at 94 Penshurst Street is open for self-guided visits. No staff, no appointment. Just push the door and try the mattresses at your own pace.

Not in Sydney? Call us on (02) 8999 3333 or WhatsApp +61 403 963 862. Tell us your weight and any preferences, and we'll give you a specific recommendation. We deliver to Sydney, Melbourne, Brisbane, and Canberra - full-size to your bedroom, never compressed.