<h2>Company Information</h2>
<ul>
  <li><strong>Company:</strong> Ausbeds</li>
  <li><strong>Factory address:</strong> 136 Victoria Road, Marrickville NSW 2204</li>
  <li><strong>Phone:</strong> (02) 8999 3333</li>
  <li><strong>WhatsApp:</strong> 0450 606 589</li>
  <li><strong>Delivery team:</strong> Aaron, Leigh, Blake (Sydney)</li>
</ul>

<h2>Sydney Delivery</h2>
<p>All Sydney deliveries are handled by Ausbeds own drivers from the Marrickville factory. Distance is measured from 136 Victoria Road, Marrickville.</p>

<h3>Standard Delivery (One Person)</h3>
<p>Customer assists driver to carry mattress inside.</p>
<ul>
  <li><strong>Within 15km of Marrickville:</strong> FREE</li>
  <li><strong>15km to 110km:</strong> $2 per kilometre</li>
</ul>

<h3>Two-Person Delivery</h3>
<p>Two drivers carry mattress to bedroom. No customer assistance required.</p>
<ul>
  <li><strong>Within 15km of Marrickville:</strong> $50</li>
  <li><strong>15km to 110km:</strong> $4 per kilometre</li>
  <li><strong>Availability:</strong> Monday, Tuesday, Wednesday only</li>
</ul>

<h3>Sydney Distance Examples</h3>
<ul>
  <li>Bondi: 10km - FREE (standard) / $50 (two-person)</li>
  <li>Parramatta: 20km - $40 (standard) / $80 (two-person)</li>
  <li>Penrith: 45km - $90 (standard) / $180 (two-person)</li>
  <li>Wollongong: 80km - $160 (standard) / $320 (two-person)</li>
</ul>

<h2>Interstate Delivery</h2>
<p>Interstate deliveries use Ausbeds long-term delivery partners. All interstate deliveries include room delivery, setup, unpacking, and packaging removal.</p>

<h3>Melbourne</h3>
<ul>
  <li><strong>Base price (within 15km of CBD):</strong> $190</li>
  <li><strong>Beyond 15km:</strong> $190 + $2 per kilometre</li>
  <li><strong>Schedule:</strong> Every 2 weeks, Tuesday departure from Sydney</li>
  <li><strong>Alternates with:</strong> Brisbane</li>
</ul>

<h3>Brisbane</h3>
<ul>
  <li><strong>Base price (within 15km of CBD):</strong> $190</li>
  <li><strong>Beyond 15km:</strong> $190 + $2 per kilometre</li>
  <li><strong>Schedule:</strong> Every 2 weeks, Tuesday departure from Sydney</li>
  <li><strong>Alternates with:</strong> Melbourne</li>
  <li><strong>Also services:</strong> Gold Coast, Sunshine Coast</li>
</ul>

<h3>Canberra</h3>
<ul>
  <li><strong>Base price (within 15km of Parliament House):</strong> $190</li>
  <li><strong>Beyond 15km:</strong> $190 + $2 per kilometre</li>
  <li><strong>Schedule:</strong> Every 2 weeks</li>
  <li><strong>Also services:</strong> Towns along Federal Highway</li>
</ul>

<h2>Old Mattress Removal</h2>
<ul>
  <li><strong>Price:</strong> $60</li>
  <li><strong>Availability:</strong> Sydney metro only</li>
  <li><strong>Requirements:</strong> Old mattress must be stripped and accessible</li>
</ul>

<h2>Lead Times</h2>
<ul>
  <li><strong>Sydney:</strong> 1-2 weeks typically</li>
  <li><strong>Melbourne:</strong> Depends on corridor schedule (every 2 weeks)</li>
  <li><strong>Brisbane:</strong> Depends on corridor schedule (every 2 weeks)</li>
  <li><strong>Canberra:</strong> Depends on corridor schedule (every 2 weeks)</li>
</ul>

<h2>Mattress Weights (Cooper Classic)</h2>
<ul>
  <li>Single: 24kg</li>
  <li>King Single: 29kg</li>
  <li>Double: 34kg</li>
  <li>Queen: 39kg</li>
  <li>King: 49kg</li>
</ul>

<h2>Delivery Policies</h2>

<h3>Before Delivery</h3>
<ul>
  <li>Driver calls 30 minutes before arrival</li>
  <li>Someone must be home to receive delivery</li>
  <li>Clear path required from door to bedroom (80cm clearance for queen)</li>
</ul>

<h3>What Drivers Will Do</h3>
<ul>
  <li>Carry mattress to bedroom (with customer help for standard delivery)</li>
  <li>Place mattress on bed base</li>
  <li>Remove all packaging</li>
  <li>Remove old mattress (if booked)</li>
</ul>

<h3>What Drivers Will Not Do</h3>
<ul>
  <li>Assemble bed frames or bases</li>
  <li>Move existing furniture</li>
  <li>Wait more than 15 minutes if no one is home</li>
  <li>Carry more than 2 flights of stairs without two-person delivery</li>
</ul>

<h3>Safety</h3>
<p>If drivers assess a situation as unsafe (steep stairs, difficult access, tight corners), the mattress may be left at the door or returned to the factory.</p>

<h3>Missed Delivery</h3>
<ul>
  <li><strong>Re-delivery fee:</strong> $50</li>
  <li><strong>Rescheduling:</strong> 24 hours notice required, call or text 0450 606 589</li>
</ul>

<h3>Gift Delivery</h3>
<p>Delivery to a different recipient is available. Provide recipient name and phone number for coordination.</p>

<h3>Apartments and Buildings</h3>
<p>Notify Ausbeds of any loading dock requirements, service lift access, or building booking requirements.</p>

<h2>Areas Not Serviced Directly</h2>
<p>For areas outside Sydney, Melbourne, Brisbane, and Canberra, customers can arrange their own freight carrier. Ausbeds will load the mattress at the Marrickville factory.</p>

<h2>Contact for Delivery Quotes</h2>
<ul>
  <li><strong>Phone:</strong> (02) 8999 3333</li>
  <li><strong>WhatsApp/Text:</strong> 0450 606 589</li>
  <li><strong>Provide:</strong> Your suburb for exact pricing</li>
</ul>